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AI Module 04 · Patient Payments

No app, no portal, no hold music and no voice agents disturbing your patients — get paid faster, with a simple text.

Bulk texts with payment links, ACH, debit, credit and EHR reconciliation. And if patients have a question, they can text or call back.

9:41
SHSunrise Home Health
Hi Michael, your balance of $90.00 is ready. Pay securely in seconds:
pay.murphi.ai/s8K2
Murphi PaySecure checkoutVISA
Secure payment · $90.00pay.murphi.ai
Paid, thanks!
9:41
🔒 Sunrise Home Health
Amount due$90.00Michael Johnson · Acct 48213
Pay
ACHDebitCredit
Pay $90.00
✓Payment receivedReceipt sent by text
✓$90 posted to the EHRAuto-reconciled · funds in 48 hrs
Built to healthcare standards✓HIPAA Compliant✓SOC 2 Type II✓ISO 27001✓FHIR · HL7✓End-to-end encrypted
75%Collected within the
first 30 days
15 daysAR cycle, down
from 100+
48 hrsFunds in your
account
HOW IT WORKS

From balance to bank — without a single phone call.

EHR · Patient balances
Michael Johnson$90.00
Amanda Miller$145.00
David Williams$60.00
Jessica Davis$210.00
312 balances$38,940
1Pull balancesPatient balances come straight from your EHR.
Campaign · September statements
Hi {first name}, your balance of {amount} is ready. Pay securely: pay.murphi.ai/…
312 / 312
DeliveredEnglishSpanish
2Text in bulkOne campaign sends a secure payment link to every patient.
pay.murphi.ai
🔒 Sunrise Home Health$90.00
ACHDebitCredit
Pay $90.00✓ Paid
3Patient paysACH, debit or credit — in under a minute, no login.
EHR · Ledger
Michael Johnson · $90.00Posted
Amanda Miller · $145.00Posted
David Williams · $60.00Posted
DepositedFunds in 48 hrs
4Auto-reconcilePayments post to the EHR ledger; funds land in 48 hours.
FLEXIBLE PAYMENTS

Pay in full, in part — or in monthly installments.

Patients choose how to pay right from the text message. A $250 balance can become $50 a month — they set the schedule, autopay runs on their card or bank account, and every payment is tracked until the balance is cleared.

✓Partial payments of any amount✓Patient-selected payment plans✓Autopay by card or ACH on schedule✓Every installment reconciled to the EHR
🔒 pay.murphi.ai · Sunrise Home HealthBalance due$250.00Michael Johnson · Acct 48213
HOW WOULD YOU LIKE TO PAY?
Pay in fullOne-time$250
Pay part nowChoose any amount$75
Payment plan5 monthly payments$50/mo
Visa •••• 4242On
Start plan · $50/mo✓ Plan confirmed
Payment plan · Michael Johnson
$100 of $250 paidAutopay
Oct 15$50.00Paid
Nov 15$50.00Paid
Dec 15$50.00Scheduled
Jan 15$50.00Upcoming
Feb 15$50.00Upcoming
✓Each payment posted to the EHR ledger
NO INTEGRATION NEEDED

Upload a spreadsheet. Collect from thousands.

Export patient balances from your EHR, upload the file to Murphi Payments, and text thousands of patients in one click. They tap the link, pay, and the money lands in your bank account within 48 hours.

✓Upload Excel or CSV — columns mapped automatically✓Payment, awareness, reminder and promotional messages✓Bulk-send to thousands of patients at once✓Funds in your bank account within 48 hours
Murphi Payments · New campaign
1UPLOAD BALANCES
XLSXpatient-balances-sept.xlsxExported from your EHR · 2,148 rows✓ Mapped
PATIENTMOBILEBALANCE
Michael Johnson(555) 201-…$90.00
Amanda Miller(555) 348-…$145.00
David Williams(555) 772-…$60.00
2CHOOSE A MESSAGE
Payment collectionAwarenessPromotionalReminder
Hi {first name}, your balance of {amount} with Sunrise Home Health is ready. Pay securely: pay.murphi.ai/…
3SEND IN BULK · GET PAID
2,148 / 2,148 sent
2,148Delivered1,612Paid$96.4kCollected
🏦 Deposited to your bankwithin 48 hrs
POST PAYMENTS BACK — YOUR WAY

API when available. Agentic automation when appropriate.

Murphi PayAPIYour EHR
EHR · Patient ledger
Michael Johnson$90.00Posted
Amanda Miller$145.00Posted
Posted in real time0.4 s
API integrationAutomatic
Where an API is available, payments post to the patient ledger automatically.
EHR · Post payment
ACCOUNT48213 · Michael J.
AMOUNT$90.00
METHODDebit · text link
1,612 posted
AI agent typing…
Murphi AI agentNo API needed
No API? Where appropriate and authorized, our AI agent posts payments within your permitted EHR environment.
CSVpayments-reconciled-0926.csv1,612 payments · $96.4kDownload
Your EHR · Import
1,612 rows imported✓ Reconciled
Export & uploadSelf-serve
Download the reconciled payment file and import it yourself.

Agentic AI and workflow automation operate only where appropriate and authorized, within your EHR’s permissions and access controls. Connectivity varies by EHR, version, interfaces and configuration.

COLLECTIONS AT A GLANCE

Every dollar, tracked in real time.

See what’s been sent, opened, paid and posted — across every patient and campaign.

Murphi · Patient Payments · September
COLLECTED$48,260this month
AR DAYS15down from 100+
PAID IN 30 DAYS75%of patients
OPEN RATE92%of texts
Weekly collections▲ 38%
Recent paymentsLive
JPMichael JohnsonDebit · text link+ $90.00
JDAmanda MillerACH · reminder 2+ $145.00
HWJessica DavisCredit · text link+ $210.00
RDDavid WilliamsDebit · text link+ $60.00
EVERYTHING INCLUDED

Built for patients. Built for your billing team.

New campaign
Audience312 patients
ChannelSMS
SendToday · 10 AM
Bulk text-to-paySend one campaign to hundreds of patients in seconds.
Checkout options
ACH bank transferDebit cardCredit card
Every way to payACH, debit and credit on a secure, branded checkout.
Reminder schedule
Day 0Payment linkSent
Day 3Friendly reminderSent
Day 7Final reminderScheduled
PaidReminders stopAuto
Smart remindersAutomatic follow-ups that stop the moment a patient pays.
EHR reconciliation
Payment matchedAcct 48213
Posted to ledger✓
Receipt texted✓
EHR reconciliationPayments match and post to the patient account automatically.
FAQS

Frequently asked questions

01Do patients need an app or portal login?

No. Patients get a text with a secure link and pay in under a minute — no app, no portal, no hold music.

02Which payment methods are supported?

ACH bank transfer, debit card and credit card.

03How fast do we receive funds?

Funds arrive in your account within 48 hours.

04Are payments reconciled in our EHR?

Yes — each payment is matched to the patient account and returned to your EHR through an API where available, an authorized AI agent or workflow automation, or a reconciled file you import.

05What results do agencies see?

Agencies collect 75% within the first 30 days, and the AR cycle drops from 100+ days to 15.

Collect more. Chase less.

See text-to-pay and EHR reconciliation in action — in a 30-minute demo.